Booking Terms & Conditions

We are committed to providing safe, reliable, and memorable travel experiences

Travel with Confidence

We are committed to providing safe, reliable, and memorable travel experiences across Tanzania, with transparency and professionalism at every step.

Booking & Confirmation

  • All bookings must be made via email, website, or authorized communication channels.
  • A booking is confirmed only after receiving a deposit payment and sending a written confirmation.
  • Once confirmed, clients will receive a detailed itinerary and booking confirmation.

Payment Policy

  • A deposit (30%) is required to secure your booking.
  • The remaining balance must be paid at least 3 weeks before arrival or in cash upon arrival, as agreed.
  • Payments can be made via bank transfer or other approved methods.

Cancellation Policy

If you need to cancel your trip, the following conditions apply:

  • More than 30 days before arrival – Deposit may be partially refundable (excluding bank charges and service fees)
  • 15–30 days before arrival – 50% of total cost may be charged
  • Less than 15 days before arrival – 100% of the total cost may be charged

Note: Cancellation terms may vary depending on accommodation and service providers.


Changes & Amendments

  • Clients may request changes to their booking (dates, itinerary, accommodation).
  • Changes are subject to availability and may incur additional costs.
  • Across Tanzania Expeditions reserves the right to make minor adjustments due to operational needs or unforeseen circumstances.

Pricing & Inclusions

  • All prices are quoted in the agreed currency and based on current rates.
  • Safari packages typically include:
    • Accommodation
    • Meals as specified
    • Professional guide and vehicle
    • Park fees
  • Exclusions (unless stated otherwise):
    • International flights
    • Visa fees
    • Travel insurance
    • Tips and personal expenses

Travel Insurance

  • Travel insurance is highly recommended for all clients.
  • Insurance should cover:
    • Trip cancellation
    • Medical emergencies
    • Evacuation
    • Personal belongings

Liability

  • Across Tanzania Expeditions acts as a tour operator and organizes services with third-party providers.
  • We are not liable for:
    • Injury, loss, or damage caused by third parties
    • Delays or changes due to weather, road conditions, or force majeure events
  • Clients participate in all activities at their own risk.

Health & Safety

  • Clients are responsible for ensuring they are medically fit to travel.
  • It is advised to consult a doctor regarding vaccinations and health requirements before traveling to Tanzania.

Passport, Visa & Entry Requirements

  • Clients must have a valid passport (minimum 6 months validity).
  • Visa requirements are the responsibility of the traveler.
  • Across Tanzania Expeditions can provide guidance if needed.

Luggage Policy

  • Soft bags are recommended for safaris due to limited vehicle space.
  • Weight limits may apply, especially for domestic flights.

Complaints

  • Any complaints should be reported immediately during the trip so we can resolve them promptly.
  • If unresolved, complaints must be submitted in writing after the trip.

Acceptance of Terms

By booking a tour with Across Tanzania Expeditions, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.


Contact Information

For any questions regarding these terms, please contact us

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Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Highly Recommend Across Tanzania Expeditions Team Across Tanzania Expeditions is the most reliable company in Tanzania. I have not been disappointed traveling with them. Because they are friendly with their customers and treat them like family. Their devotion, reliability, responsibility, respect for others attracted me deeply. I strongly recommend Across Tanzania Expeditions Company. I Highly Recommend 100%. Especially Thanks To Mr. Hezron
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Luis Rico
4 March 2025
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Best Experience Luxurious travel experience with Across Tanzania Expeditions. The most popular destination of our trip was Serengeti National park one of the most famous Parks and visit to the Ngorongoro Crater. It was our first safari, and it was the best experience. We are very happy and impressed to travel with them
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Salvi Dona
15 February 2025
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Our haneymoon was really Amazing!! Across Tanzania Expeditions made our honeymoon trip truly magical! We wanted a romantic and adventurous experience, and they delivered. The private dinners under, the luxurious accommodations, and the unforgettable wildlife encounters all contributed to making this a trip of a lifetime. Thank you, Across Tanzania Expeditions, for creating memories we will cherish forever!" Remember to: Across Tanzania Expeditions!! Dream Safari!, Unforgettable wildlife, Amazing guides, perfect planning, Highly Recommended Across Tanzania Expeditions Team!
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Roger.Lacy
31 January 2025
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Superb experience in Tanzania. The team Across Tanzania Expeditions was incredibly professional, responsive, and attentive to our preferences. They took the time to understand what we wanted and tailored the itinerary perfectly to meet our expectations. Our guide & driver was not only knowledgeable but also passionate about the culture, wildlife, and landscapes of Tanzania. They shared fascinating insights about the animals, plants, and local traditions, making every moment enriching. Across Tanzania Expeditions Owner were super professional very helpful and knowledgeable. They are very good and helpful in everything. We are very happy with their amazing customer service!!!. We already looking forward to planning our next trip with them!
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Gwaniri Z
31 December 2024
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Great experience of across tanzania expeditions. Our journey began with a safari in the Serengeti, and we were instantly awed by the sheer beauty of the park. The abundance of wildlife was incredible. We saw the lion, leopard, elephant, buffalo, and rhino, along with countless giraffes, zebras, and wildebeests. The expert guide knew exactly where to find the animals and provided us with fascinating insights into their behavior and the ecosystem. The picnic lunch by the was one of the highlights of our trip. Zanzibar The island’s blend of history, culture, and natural beauty was the perfect way to , our Tanzania expedition.Tanzania is a place of unparalleled beauty, and our trip was a dream come true. The combination of wildlife, landscapes, and rich cultural experiences made this an unforgettable adventure. We are already planning our next trip. I would wholeheartedly recommend Across tanzania expeditions Tours to anyone looking for an authentic and unforgettable Across tanzania expeditions travel experience.
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John Mac
12 December 2024
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Thanks Across team. We started our adventure in Serengeti National Park with Across Tanzania Expeditions, where we were awed by the vast incredible wildlife. Witnessing the Great Migration together was like watching a live nature documentary the sheer number of wildebeests and zebras was mesmerizing. We visited the Ngorongoro Crater, a place that felt almost mythical. The lush greenery, serene lakes, and diverse wildlife atmosphere. We trip concluded on the serene beaches of Zanzibar.Tanzania gave us more than we could have imagined. It wasn’t just a trip it was a shared adventure, and a reminder of the beauty of the world. Thanks Across team for providing a great experience.
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Harley
4 December 2024
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A truly memorable experience with Across Tanzania Expeditions. Our 5 days safari with Across Tanzania Expeditions was nothing short of spectacular! Upon arrival in Tanzania, we were greeted by our wonderful guide, Fazo, who quickly made us feel at home. His expertise and enthusiasm for wildlife were infectious. Faoz's ability to spot animals was astounding – he could point out a leopard lounging in a tree from what felt like a mile away! His extensive knowledge about the ecosystems, animal behaviors, and local cultures enriched our experience beyond just the sights. The itinerary was perfectly crafted, allowing us to explore the Serengeti, Ngorongoro Crater, and Tarangire National Park. Each park offered unique landscapes and wildlife encounters. They go above and beyond to ensure that your time in Tanzania is as enriching and unforgettable as possible. We will definitely be back for another adventure!
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Castiel
20 November 2024
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Highly recommend this company! We had a wonderful time with Across Tanzania Expeditions. Our guides Fazo were friendly and knowledgeable, making the experience enjoyable and educational. The breathtaking sceneries and well-organized tours made this an unforgettable journey. Across Tanzania Expeditions provided an incredible balance of wildlife adventure and cultural immersion. This trip will stay with our lifetime.
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Polanco
16 November 2024
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Across Tanzania Expeditions was absolutely exceptional. From the moment we arrived, the team made us feel welcomed and well taken care of. The pre-trip communication was excellent, with clear information on what to expect and a personalized itinerary that met all our interests. Our guide was knowledgeable and passionate about Tanzania’s wildlife, ensuring we saw all the major animals we were hoping for lions, elephants, giraffes, and more! The meals and lodges were also fantastic, with stunning views and top-notch service. We can wholeheartedly recommend Across Tanzania Expeditions. They made our trip not just a vacation, but an experience of our a lifetime. Our experience with Across Tanzania Expeditions was absolutely exceptional.
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Pearce
11 November 2024
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Outstanding tour: well planned and well run. Can’t say enough good things! Our 9 day Safari was outstanding!!! The owner Hezron and his team were very conscientious, helpful, committed to their people having an amazing trip. Hezron contacted me daily when there to make sure all was going well. Hussein does a lot of the planning and booking and did a great job, we loved all of our lodging. Fazo our guide was a walking encyclopedia of all animals we encountered in the 5 National Parks we went to. We saw the Big 5 and more! The vehicle was clean and reliable. Fazo was a very safe and conscious driver with an instinct for where animals would be. The food at all of our lodgings were great. I am celiac and the team at Across Tanzania contacted each place before we got there to make sure they knew what to expect for my dietary needs. The trip was well planned, well run, and thoroughly enjoyable. Would highly recommend a private tour (we saw groups all packed in and they would only get to see out of their window) we had full movement in the 6 seat Land Cruiser to get the photos and views we had been dying to see.
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JodyMCanada
26 October 2024

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